Find a quick answer below, or send us a message. We read every one.
Send feedbackEveryone gets the next day's puzzles at the same moment: midnight UTC. That's 7 PM Central (8 PM Eastern, 5 PM Pacific) during daylight saving time, and 6 PM Central in winter. The Today card in the app shows the time where you are.
Yes. Each month has a theme, and a new puzzle for it comes out every Sunday. Members can go back and play the earlier weeks.
Yes, tap the circular arrow at the top of the puzzle. A restarted puzzle still counts for your streak, but it can't earn Perfect or Under 3 Minutes. Daily puzzles only count your first finish, so replaying one won't change your time.
Pack puzzles unlock one at a time: finish the one before it to open the next. This applies with Premium too. Without the pack or Premium, you can play the first puzzle of every pack for free.
A daily game where letters fall onto the board. Swipe the day's word in any direction to clear it before the board fills up. Flip turns every letter upside down, and a golden letter clears the bottom three rows. Your first game each day is your score; after that it's practice.
Yes. Tap Submit Your Own Puzzle at the bottom of the home screen, pick a puzzle type (the daily flip puzzle, any pack that's come out, or an idea of your own), follow the instructions at the top, then send it. Puzzles aren't saved until you send them. We pick player-made puzzles to share with everyone.
Finish at least one daily puzzle each day to keep your daily streak. Finish all three Free Play puzzles in a day to grow your Free Play streak. A puzzle counts for its day if you finish it that day, or start it that day and finish it by the end of the next day.
Perfect means you finished without hints (and, in snake puzzles, without taking any letters back). Under 3 Minutes means you finished in less than three minutes, including any hint time. Both need to be done in one sitting: if you leave a puzzle and come back to it, it still counts for your streak, but not for these awards.
A poem, verse or quote winds through every letter of the grid. Start on the highlighted first letter and trace one letter at a time to any of the 8 letters around it, using every letter once. Bible passages come from the Berean Standard Bible, which is in the public domain. On the two smaller grids, each word lights up when it's right; on the largest grid, nothing is confirmed until the whole snake is right. In Fog Snake you only see the letters next to your snake.
Open the menu (☰) and tap Restore purchases. Make sure you're signed in with the same Apple ID you bought it with.
In the app, open the menu (☰) or the membership screen and tap Cancel or change subscription. You can also go to Settings › [your name] › Subscriptions › Flip Search and tap Cancel Subscription. You keep everything until the end of the period you've paid for. Cancel at least 24 hours before the trial or billing period ends to avoid the next charge. Deleting the app doesn't cancel a subscription.
Apple handles all payments and refunds. Request one at reportaproblem.apple.com.
Yes, if you're signed in to iCloud on both devices. Your results are kept in your iCloud account and appear on the new device after you open the app.
Yes. Every puzzle is built on your device, so you can play without a connection. Purchases and iCloud sync need a connection.
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